Since 2009, SmartWatt Energy has completed more than 12,000 projects in utility programs. Our clients range from small municipal utilities to large, publicly traded utilities. And their customers become our customers too—end-users like municipalities, corner stores, churches, dry cleaners, low-income apartment buildings, retail shops and schools have all benefited from SmartWatt upgrades. Along the way we've saved more than 400,000 MWh of energy in Direct Install Utility Programs. We believe that efficiency begets efficiency—our in-house expertise makes for smooth, economical design, installation and maintenance. Major utility companies across the United States trust SmartWatt to deliver leading-edge program delivery strategies that minimize waste and maximize savings.
Ever since SmartWatt's first project, we have made a reputation for ourselves by achieving and exceeding utility program goals while coming in on budget. We lead the industry in customer satisfaction. As our momentum grew, our geographic footprint expanded. Following the same route we've carved with national accounts, the successful projects we've completed for major utility companies resulted in the opportunity to work on a bigger scale. And because of the nationwide presence of our Commercial, Industrial & Institutional Division, we have construction licenses across the country and a network of local subcontractors and distributors at the ready. Our energy solutions scale according to need—and we can mobilize at the drop of a dime.
One of a handful of companies that conduct both implementation and administration in-house, we set ourselves apart by having our own permanent installation staff. Some utilities prefer we use our own install staff, while others want us to hire locally to help improve the local economy and achieve market transformation goals. We can accommodate either scenario. But regardless who installs, the fact that we have our own construction team generally makes our projects more functional. Years of experience have taught us what does and doesn't work in real-life construction environments. To cap it off, our outstanding follow-up and warranty processes mean quick and seamless resolution and happy end-use customers.